Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

Personal Information We Collect  
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you, and how you interact with the site.

We collect this information using the following technologies:
- Cookies – data files placed on your device that often include an anonymous unique identifier  
- Log files – track actions occurring on the site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps  
- Web beacons, tags, and pixels – electronic files used to record information about how you browse the site  

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Personal Information  
We use the information that we collect to:
- Fulfill and manage orders (including processing payments, arranging shipping, and providing order confirmations)  
- Communicate with you  
- Screen orders for potential risk or fraud  
- Improve and optimize our website and customer experience  
- Provide you with targeted advertisements and marketing communications  

Advertising & Tracking  
We use cookies, pixels, and similar tracking technologies to better understand customer behavior and deliver relevant advertising.

These tools may be provided by platforms such as Meta and TikTok.

This allows us to:
- Measure and improve ad performance  
- Show you relevant ads across different platforms  
- Retarget visitors who have interacted with our store  

You can manage or disable cookies through your browser settings.

Sharing Your Personal Information  
We share your personal information with trusted third parties to help us operate our business, including:
- Payment processors to securely handle transactions  
- Shipping and logistics providers to deliver your order  
- Advertising and analytics partners  

We do not sell your personal information.

Behavioural Advertising  
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your preferences on platforms such as Meta and TikTok.

Your Rights  
Depending on your location, you may have the right to access, correct, or delete your personal information. If you would like to exercise this right, please contact us using the details below.

Data Retention  
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Security  
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

Changes  
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us  
For more information about our privacy practices, or if you have questions, please contact us at:  
support@vflawless.com